URGENT: crowd-source my thunderbird problem?
09:41, 13 December 2009
.. Posted in techculture and tech to help.. Link
Once again, I cannot send email from Thunderbird. I can download mail just fine, but my outgoing mail will not go. This started when I moved to a small town in Oregon and changed my Internet provider. The new ISP gave me new settings, which worked for a while, but I travel a lot, and have to use different settings elsewhere so my outgoing mail will work (and it doesn't always). I'm just back from a trip and I've switched back to my home settings and, once again, I can't send mail. And it's Sunday and tech support is closed.
The error message is long. Here's an excerpt: "Sending of message failed. The message could not be sent because connecting to SMTP service (name of my mail server) failed. The server may be unavailable or is refusing SMTP connections."
Oh, and I'm on a Mac.
I've tried:
(1)
- server name as the one my mail server company recommends
- port 26
- "no" for "use secure connection"
(2)
- server name as the one my mail server company recommends
- port 25
- "no" for "use secure connection"
(3) (this is the one that used to work)
- server name as the one my Internet service provider recommends
- port 25
- "no" for "use secure connection"
- server name as the one my Internet service provider recommends
- port 26
- "no" for "use secure connection"
I've also tried restarting my computer and clearing out all the pending message and sending a brand new message entirely from scratch.
Email me with your idea.
